Gosling's Grouse: We need to clamp down on industry jargon

The FCA started talking about this issue a year ago, probably only about 30 years too late, but at least they have identified it and the industry is steadily working towards speaking 'normally'. With this in mind, my eye was caught by a very simple survey on financial jargon, ironically carried out on behalf of a part of the industry which critics would say has exploited the public's confusion. The research was carried out by website Satsuma Loans, an online lender owned and run by Provident Financial, which can be described as everything from a personal credit provider to a payday lo...